We want you to love your purchases at Styx! If you’re not completely satisfied, our return policy is designed to make it easy for you.
Return Eligibility
- You may return items within 30 days of delivery.
- Products must be unworn, unwashed, and in original packaging with tags attached.
- Non-returnable items include:
- Sale and promotional items.
- Customized or personalized products.
- Intimate apparel for hygiene reasons.
Return Process
- Email us at [email protected] with your order number and reason for return.
- We’ll provide you with a return authorization and instructions.
- Securely package your items and ship them back to us.
- Refunds will be processed within 7-10 business days after we receive your return.
Exchanges
To exchange an item for a different size or color, follow the return process and specify your desired exchange item. Exchanges depend on stock availability.
For more details, refer to our complete Return Policy.